Privacy Policy
Tactiva Co., Ltd. recognizes the importance of customer personal information as number one and focuses on providing the best customer service to make customers feel confident and trust in our company. Therefore, we would like to inform you about Tactiva’s policy and data collection from using the website www.tactiva.co.th as follows (such information may come from information provided by you or from automatic collection via electronic means by Tactiva).
1. Data collected
- Information about users: Tactiva will request information about you when you create an account on the website, such as your name, gender, age, address, email, and telephone number. If you register through Facebook, Google, Line, we will store your profile picture, email, account name to create an account on tactiva.co.th and use geo-location to help the website know the province or country in which you reside. We use your information to contact you, and you can choose to receive or not receive this information.
- Contact information between you and Tactiva, such as name, address, email, phone number. The information in this section will be used to track and facilitate customers to access products and inquire about ordering products.
- Transaction information between you and Tactiva, such as account numbers, payment information, etc. This information will be used to contact Tactiva Co., Ltd. to buy and sell products and analyze it to improve our services.
- Information about your computer and the use of that computer to access our website, such as username and password, IP address, login information, website browsing information, through the use of Cookie ID, device type, settings, platform and other technologies used to access our website. We collect cookies as follows: https://www.iubenda.com/privacy-policy/42218101/cookie-policy
- Information we collect automatically We may automatically collect information about your use of the Services, such as access time, device ID or other unique identifier, IP address, MAC address, language information, device name and model, location and time zone, geographic location information, network provider, operating system information, your movements within the Services and the duration of your stay, the pages you visit on Tactiva.co.th, and including information from web cookies (HTTP cookies). We may combine this information with other information we have collected about you and analyze it to enable marketing that is appropriate for customer purchases.
- Marketing and communication information, such as your preferences in receiving information from us, including contact information such as recordings of when you contact us via the call center or other social media channels, etc. This information will be used for analysis in order to be able to market and communicate with customers appropriately.
- Other related information
2. Use of data
Where you have given your consent to Tactiva, we may use your personal data to improve our services and facilitate our customers, through statistical research and analysis, and marketing. For marketing purposes, we may sometimes send promotional and marketing materials, such as product offers or new information, to website users.
3. Your rights
You have the right to refuse to store your information and delete your personal information that we store by deleting cookies. In the event that you suffer damages resulting from the loss or damage of personal information or from any cause whatsoever, including but not limited to, from being hacked by electronic means or from force majeure or in any case, Tactiva reserves the right to deny all liability for such causes and Tactiva is not responsible for any damages or losses incurred.
4. Obligation to provide registration information
You must provide true, accurate, current and complete information about yourself on the registration form and to protect your personal information, you should strictly comply with the Privacy Policy, especially by keeping your personal information and password safe and not providing or allowing any other person to use such personal information and password.
5.Surveys and questionnaires
Tactica may conduct surveys to gather information about you, where you have given us your consent. We will use the information we receive to improve the website to meet your needs and present content that we believe will be of interest to you.
6. Sharing your personal data with third parties
Except as otherwise provided or required by law or as otherwise required to provide you with services relating to your use of the Website, we will not share your personal information with third parties.
7. Use of third-party media and research companies
This site may contain advertisements from third-party partners and affiliates of ours. We may also use third-party media and research companies to place advertisements for us on other parties’ websites.
Cookies policy
When visiting the Company’s website, cookies may be placed on visitors’ devices and information may be collected automatically. Some cookies are necessary for the website to function properly, while others are cookies that are provided to provide convenience to visitors.
This Cookie Policy will be updated from time to time to comply with the law. We recommend that you check back to ensure you understand any changes.
Purpose of using cookies
To help us maintain session variables when you use the Services and/or any other Services.
• To further improve the security of our systems.
• To collect your preferences and provide you with customized services.
• To help us understand how people use our services and to make further improvements.
In most web browsers, you have the ability to control whether or not to accept cookies. However, if you disable cookies or limit your ability to set cookies, you may not be able to take full advantage of the website or access all of its functionality, which may limit your overall user experience.
How do we use the information we collect?
We generally use the information we collect from you and information about you to operate our services, fulfill our contractual obligations to you, respond to your requests, communicate with you, provide customer service and provide technical assistance, and provide offers and promotions from us and/or our affiliates and partners. We may also use the information to do the following:
• Used to personalize information we may send or display to you, offer location customization, send alerts and notifications, repeat orders, recommend items, and generally customize your experience while using the Services.
• To conduct targeted marketing, advertise to targeted audiences, improve our services and offer promotional offers through your preferred communication channels.
• To send you notifications, order confirmations and communications.
• To verify your identity and prevent spam or other unauthorized or illegal activities.
• To better understand how users access and use our Services, both on an aggregated and individual basis, to improve our Services and respond to user needs and preferences, and for other research and analytical purposes.
• To carry out such actions as is necessary for our legitimate interests or those of another person or entity.
• To take action as is necessary for the performance of a public interest function or in the exercise of a legal authority to which we are entitled.
• To achieve the objectives of preparing historical documents for public benefit or for research or statistical purposes with adequate and appropriate security measures.
If you do not provide us with your information, we may not be able to facilitate, communicate with or provide you with some or all of our Services.
